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Griffin on Tech: GovGPT’s baby steps and Harari’s AI warning
The reason GovGPT attracted a lot of attention this week is that many Kiwis have a frustrating time dealing with government agencies. It’s part of the reason why Judith Collins, who launched GovGPT at the AI Summit this week, created the digitising government ministerial portfolio. She wants to see a customer service revolution in government and sees AI as being central to that.