Effective communication between Technical Professionals and the rest of the organisation is a critical factor in the success of any business. Engineering and IT solutions impact on every part of modern business so being clearly understood is vital. This half-day course is designed for Technical Professionals who want to communicate more effectively with other parts of the business. In particular, the course is for those who wish to be more concise and compelling in written communication....

The happiest and most successful people are those who develop resilience to set-backs in life. It is no secret that our IT Professionals are suffering high levels of mental stress - and it is no surprise! This half-day workshop looks at resilience and how to ensure you and your staff can recognise the danger signals and act before they are overwhelmed....

How are decisions made in your organisation? Are there projects that get started, but nobody is sure why? And are there projects that never seem to deliver the value everyone seems to expect? The ability to define and describe an idea, and get support for taking action, is the primary purpose of a business case. But in many cases, this is overlooked. This half-day workshop will help you put together strong business cases that work....

You have an executive that has defined the strategic direction, set business goals and objectives, and created a business plan. Great - now how do you decide what sort of ICT investment is the right for you? How do you create an IT strategy that supports those goals? Do you even need an IT strategy? David Spaziani delivers this half-day workshop on setting direction and strategy....