IT Professionals New Zealand | Te Pou Hangarau Ngaio

People skills and better communication

27 March 2014: 12:00 pm - 1:30 pm

Level 1,
Optimation House 1
Grey Street

View Map

Part science, part autobiography, and part hand-drawn stick figures, this talk is about how anyone can learn people skills… even the nerdiest of nerds. You can use these skills to communicate more successfully and persuasively with colleagues and customers.

The talk shatters some commonly-held myths about people skills, replacing them with a simple but effective mental picture of better communication. It introduces a selection of effective and learnable skills - all of which have sound scientific backing and have been successfully "road-tested" by the presenter in his own working life.

Attendees at previous versions of this talk have described it as:

  • "The first 'people skills' presentation that ever made sense to me"
  • "Very useful"
  • "Eye-opening, encouraging, inspiring, practical"

Note: the science is not original research. It comes from three established sources. All combine decades of research with extensive real-world practice, and all are consistent with the others (which provides some reassurance that they're on the right track!).  The presenter has never met any of the researchers, and has no affiliation with any of them.  He just finds their work profoundly helpful!  The anecdotes about real-world IT experiences are his own, as are the stick figures.

Light lunch included. 


About The Speaker

John Rusk has worked in the Wellington IT sector since 1995, primarily in senior technical roles.  He is currently Software Development Manager/Application Architect at OPSRI New Zealand, working on a project that's helping to rid New Zealand of Bovine Tuberculosis (Tb). His writing on software development has been published by Project Management Institute (PMI), the US Department of Defense and IITP Newsline.  He has spoken at industry events in Australia, the US and NZ with a focus in recent years on people skills for software engineers.  He blogs at 


Registration Details:

You can register for this event via Credit Card online now by using the link below, or alternatively call 0800 252 255 with your Credit Card details.

IITP Corporate Partners and approved organisations can opt to pay by invoice by calling 0800 252 255 or emailing attendee and business details through to Credit criteria and other conditions apply.

Please note that this session may be video or audio recorded for viewing by other members at a later date. As it is possible that audience members may be incidentally recorded, please let us know if you specifically want to be excluded and we will ensure you are not shown.

Attendance Cost

Student Members$13.04 + GST / $15.00 incl GST
ITP Financial Members$21.74 + GST / $25.00 incl GST
Staff of Corporate Partners (20% Discount)$31.30 + GST / $36.00 incl GST
Non-Members$39.13 + GST / $45.00 incl GST

View All 120 ITP Partners