IT Professionals New Zealand | Te Pou Hangarau Ngaio

ITx Masterclass: The Agile Manager: New Concepts for Managers

10 July 2018: 1:00 pm - 5:00 pm

TSB Arena and Shed 6 Complex
4 Queens Wharf

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This workshop covers major underpinning Agile/DevOps/Lean principles that managers need to grasp, to manage or govern the transformation to a new way of working. It equips agile managers to understand, make, and approve decisions on new ways of working: all about the "why", none of the "what" or "how".

We will go through ten major principles, with discussions and small games to get our heads around them (and more principles associated with them):

  • More important to improve work than to do work
  • Work must be sustainable
  • You can't fix a complex system
  • Navigate uncertainty and ambiguity
  • Trust people
  • Success is achieved through failure
  • Product not project
  • Shift quality left, bake it in
  • Get out of the way of the flow of value 
  • Do less to do more

Most people in traditional IT are challenged by at least one of these ideas. Without these principles, you are likely to think your people are "on drugs", and you may obstruct change (and look silly). Even managers who think they get it, haven't actually internalised these concepts. Come test yourself.

What's more, in order for an organisation to change the leaders need to change. We will talk about what these principles men for the ways that we manage. So come along to get your head around The New Ways Of Working, and The New Ways Of Managing too.

Includes afternoon tea.


This is a Masterclass Workshop as part of ITx 2018.

The cost of this Masterclass is additional to ITx registration, however you do NOT need to attend the full ITx conference to attend this Masterclass - just register below.


About The Speaker

Rob England B.Sc., MIITP, CITP is an independent IT management consultant, trainer, and commentator based in Wellington, New Zealand. Rob is an internationally-recognised thought leader in DevOps and IT Service Management (ITSM) and a published author of seven books and many articles. He is best known for his controversial blog and alter-ego, the IT Skeptic. He speaks regularly at international conferences.

Rob labels himself a "DevOps anticryptoequinologist". (He's interested in DevOps for horses not unicorns.)

Rob is an acknowledged contributor to The DevOps Handbook, and to ITIL (2011 Service Strategy book). Rob was awarded the inaugural New Zealand IT Service Management Champion award for 2010 by itSMFnz, and made a Life Member in 2017.


Registration Details:

You can register for this event via Credit Card online now by using the link below, or alternatively call 0800 252 255 with your Credit Card details.

ITP Corporate Partners and approved organisations can opt to pay by invoice by calling 0800 252 255 or emailing attendee and business details through to Credit criteria and other conditions apply.

Please note that this session may be video or audio recorded for viewing by other members at a later date. As it is possible that audience members may be incidentally recorded, please let us know if you specifically want to be excluded and we will ensure you are not shown.

Attendance Cost

Everyone$495.00 + GST / $569.25 incl GST

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