Web Security Fundamentals
Security is a fundamental part of web development, software development or cloud services within an organisation. Managers, team leads, devs and others need to have a working understanding of the fundamentals of web security to help minimise risk.
This half-day workshop covers the most common current web security exploits and the approach, principles and frameworks necessary to detect and protect against vulnerabilities.
Hands-on security: Testing your web apps for exploits
Security is a fundamental part of web development, software development or cloud services within an organisation. But often devs, managers and other staff with responsibility don't have the tools or knowledge to take a formal structured approach to minimising risk.
This full-day hands-on workshop, led by Dr Elf Eldridge, covers the most common current web security exploits and the tools that developers, testers, engineers and security analysts can use every day to detect and protect against vulnerabilities.
Project Management and Governance
Understanding IT Governance
IT Governance is focused on the leadership, structures and processes that ensure that an organisation's information technology sustains and extends the overall organisation's strategies and objectives.
This workshop explores and explains IT Governance in depth and covers the building blocks to enable effective IT Governance in your organisation.
Intro to Project Management
This half-day course introduces students to the fundamentals of project management, it's terminology, techniques and tools - ideal for anyone managing small projects or looking to move into project management.
Business case essentials
How are decisions made in your organisation? Are there projects that get started, but nobody is sure why? And are there projects that never seem to deliver the value everyone seems to expect?
The ability to define and describe an idea, and get support for taking action, is the primary purpose of a business case. But in many cases, this is overlooked. This half-day workshop will help you put together strong business cases that work.
Influence and People Management
People Management Made Easy
Many technical professionals find people management perplexing and time-consuming. They need quick ways to establish a staff-driven, high-performance workplace where people show initiative, make the appropriate calls and don't need caretaking.
Learn how to change the way people think, feel and act. Participants leave with immediate changes in their approach that will create a different response from staff, reducing stress and improving results.
Developing critical influence skills for better outcomes
The most successful IT professionals are those who understand the craft of 'influence' - helping others understand the challenges in a project and motivating them to work together to overcome them.
This workshop will help develop the influencing skills and insights of project managers, business analysts, developers, product owners - and in fact anyone responsible for technology outcomes.
Negotiating, dealmaking and conflict resolution
Most negotiators prefer a win-win agreement. But they also want to ensure they get as large a share of the pie as possible.
World renown trainer and Harvard ManageMentor Harry Mills delivers this fascinating workshop on negotiation, dealmaking and conflict resolution.
Developing Resilience in IT Professionals
The happiest and most successful people are those who develop resilience to set-backs in life. It is no secret that our IT Professionals are suffering high levels of mental stress - and it is no surprise!
This half-day workshop looks at resilience and how to ensure you and your staff can recognise the danger signals and act before they are overwhelmed.
Customer Service Excellence for IT Professionals
Demand for customer service skills in the IT field is on the rise. Customer support is not just about solving technical problems. Customer service is not just about explaining how your products work or when new products are available.
This half-day course is designed for tech-savvy people who want to communicate confidently and effectively with customers.
Written Communication for IT Professionals
Effective communication between Technical Professionals and the rest of the organisation is a critical factor in the success of any business. Engineering and IT solutions impact on every part of modern business so being clearly understood is vital.
This half-day course is designed for Technical Professionals who want to communicate more effectively with other parts of the business. In particular, the course is for those who wish to be more concise and compelling in written communication.
Strategy that delivers
You have an executive that has defined the strategic direction, set business goals and objectives, and created a business plan. Great - now how do you decide what sort of ICT investment is the right for you? How do you create an IT strategy that supports those goals? Do you even need an IT strategy?
David Spaziani delivers this half-day workshop on setting direction and strategy.
Introduction to DevOps
DevOps aims to establish a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably, and is sweeping though the IT community at a startling pace.
This course covers what DevOps is, how it transforms traditional thinking, and will start attendees on their DevOps journey.
Introduction to Lean IT: Agile, Scrum, DevOps and more
Lean in IT is now a recurring theme in various forms, frameworks and methodologies. If you or your organisation is struggling to come to grip with Lean in its many forms, this short course is for you.
This half-day workshop is ideal for those either considering starting, or mid-way through, implementing Lean principles within their own practice or team; and want to gain a greater understanding of the tools and frameworks available.