IT Professionals New Zealand | Te Pou Hangarau Ngaio

Become an Effective CIO

13 September 2018: 1:00 pm, to
29 November 2018: 4:00 pm

Delivered live online with 2 face-to-face meetings. Includes some travel.


This course, delivered live online over a series of evenings over 3 months, is designed to equip aspiring or new CIOs with the skills, knowledge and mindset needed to be effective in the move from operational to strategic IT.

The course focuses on leadership and strategy from the outset, also covering off a number of key skills needed to be an effective CIO such as leading teams, change and transformation, technology investment and budgeting, IT governance, negotiation and critical influence skills, and much more.

Delivered by CIOs and other experts, this course draws on deep experience and knowledge to give significant insight into being a successful technology leader. With the full group coming together face-to-face twice, and work undertaken in small teams, participants will draw on their own experiences and build a network of colleagues from across New Zealand.

All participants will be assigned an experienced mentor at the end of the course, to help plan out their next career stage including planning and executing the next 12 months post-course.

This is a new offering in New Zealand and is ideal for those aspiring to CIO-level, as well as those new to the role.

IMPORTANT: To participate in this course you must be able to make your own arrangements to travel to Wellington for an in-person workshop on the afternoon of 13 September, and to Auckland for an in-person workshop on 29 November. Cost of travel is not included and these are essential to the course. It is not possible to participate if you are unable to attend these sessions.


Face-to-face initial meeting and orientation, then instructor-led live online delivery in evenings (6-9pm with 20 minute dinner break at 7.15pm). All course material delivered electronically, including pre-readings (eg case studies). Sessions recorded and made available during course period, e.g. if you are unable to attend a day.

Delivery schedule

Initial orientation face-to-face in Wellington, then two evenings (Monday/Thursday) every second week for 11 weeks. Final presentation of group project in-person to full class.

Course runs from 13 September to 29 November 2018 - dates below.


Pass/fail based on successful completion of exercises, including larger group-based project. NB. As with the real world, success is determined by successful completion at high quality - no grades provided.

The main assessment will be a group-based project completed in groups of 3-4. The topic is related to leadership, using a real-world scenario from one group member's company. Groups determined in first Session, assessment based on a short report and presentation in last Session.


Good internet connection (UFB recommended but not essential). Must be an ITP member to register (you can register immediately after you've applied to join ITP online).

Must be able to travel to Wellington for an in-person workshop on the afternoon of 13 September, and to Auckland for an in-person workshop on the afternoon of 29 November.

Class size

The course will have a small class size of 10-20 participants to ensure all participants get good individual and small-group support.

Target audience

This course is ideal for those looking to move from operational to strategic IT. Target audience includes those aspiring to strategic IT roles (such as CIO), relatively new CIOs, or others looking to change their focus from operational to strategic.



A large number of CIOs and others have provided input to ensure this course is as useful as possible for those making the move from operational to strategic IT. 

The main delivery facilitators include:



Simon Lloyd-Evans

[Course Coordinator] Simon Lloyd-Evans is a consulting CIO with over 20 years' experience assisting organisations with strategic IT. Simon describes himself as a technology enabled business strategist; Recent CIO experience includes the Real Estate Authority, Ministry for Culture and Heritage, Royal NZ Ballet and more.



David Spaziani

With more than 6 years' experience as Senior Executive Partner for Gartner, David's analytical approach has served him well in various senior strategy and CIO roles for organisations in New Zealand.



Cherri Holland

Cherri Holland is an Institute Fellow of the Institute for Digital Transformation and a highly experienced trainer in turning the people you have into the people you want is essential for business success. She has successfully coached and mentored hundreds of executives in best practice leadership.



Harry Mills

Since 2002 Harry Mills has been the subject matter expert on persuasion for the Harvard Manage/Mentor program. The Aha! Advantage and the legacy firm The Mills Group has transformed dozens of large sales, business development and deal making teams. Clients include PWC, Ernst & Young Toyota, ANZ, ING, GE, and Unilever.



Murray Wills

Murray Wills is owner of Maxsys, a firm providing VirtualCIO and consultancy services to a large number of business, government, and not for profit clients. He has extensive experience as a CIO, board member, consultant and trainer. As the founding chair of the IT Governance Taskforce, Murray is also a recognised leader in the governance of technology. He is a Chartered Member of the Institute of Directors, Certified Management Consultant and Chartered IT Professional.



The following are the draft sessions (additional readings and group work will occur between sessions). All sessions via live online delivery unless noted otherwise. Sessions subject to change.

Session 1: Orientation
13 September, 12-4pm in-person in Wellington

  • Meet in-person in Wellington
  • Orientation, meet fellow students, course providers
  • Lunch provided followed by workshop session
  • Overview of what will be covered, then Introduction to Strategy practical session
  • Introduction to personality and team dynamics
  • Overview of projects, assign to teams

Session 2: Introduction to Leadership
17 September. Instructor: Simon Lloyd-Evans

  • Healthy Organisation
  • Leadership Disciplines
  • Emotional Intelligence
  • Individual Behaviour
  • Ethical leadership 

Session 3: Leading Teams
20 September. Instructor: Simon Lloyd-Evans

  • Team Definition
  • Team Dysfunction
  • Team Engineering
  • Personal Leadership
  • Plain Language 

Session 4: Introduction to Change
1 October. Instructor: Simon Lloyd-Evans

  • Leadership Obstacles
  • Leading Change
  • Essential Controls
  • Engaging Stakeholders
  • Communication
  • Troubled Projects 

Session 5: Strategy 1
4 October. Instructor: Simon Lloyd-Evans

  • Strategy
  • Science of Strategy
  • Strategic Challenges
  • IT Strategy 

Session 6: Business Alignment
15 October. Instructor: David Spaziani

  • Business alignment
  • The procurement process
  • Project controls and executive oversight
  • Conception of an idea to Business Case
  • Introduction to vendor management

Session 7: The Business Case and budgeting
18 October. Instructor: David Spaziani

  • The role of business cases
  • How to put together a compelling business case
  • Defining value in business terms
  • Realising benefits from the investment
  • Budgeting and finance

Session 8: Strategy 2 (Strategy that delivers)
29 October. Instructor: David Spaziani

  • Recap: What is an IT Strategy, and how does it relate to Business and Digital strategies?
  • Using Principles and Metrics
  • Assessing the appetite Risk
  • Strategy versus Strategic Plan
  • Working with the executive and the board
  • Communicating the strategy
  • Discussion on project presentations

Session 9: CIO Panel
1 November. Course coordinator will also meet with project teams individually

  • 4 successful CIOs will share their own insights into success. Facilitated by ITP CEO Paul Matthews.
  • Plus project discussion with course presenters, agreement on project outcomes.

Session 10: IT Governance and ethics
12 November. Instructor: Murray Wills

  • What is Governance and IT Governance?
  • An introduction to ISO/IEC 38500 - The IT Governance Standard and its 6 Principles
  • The role of the Information Systems Strategic Plan
  • Assessing IT Governance Maturity
  • Roles and skills required
  • The Board IT Governance Checklist
  • Dealing with ethical challenges

Session 11: Negotiating, dealmaking and conflict resolution
15 November. Instructor: Harry Mills

  • The art of Negotiation from a CIO perspective
  • Friction-free influencing
  • Turning a Them and US standoff into a WE trust-based relationship
  • Capturing greater value based on interests and shared goals
  • Avoiding the psychological traps that even smart negotiators fall into

Session 12: Developing Critical Influence Skills for Better Outcomes
26 November. Instructor: Cherri Holland

  • Scenario-based approach to critical influence skills
  • Influencing a group meeting
  • Getting a team onside and focused on delivery

Session 13: Project presentations
29 November. In person

  • Meet in Auckland from 1pm to 5pm
  • Team project presentations to panel. Feedback provided
  • Course summary


Course Cost

The total cost for the full course, including all aspects except individual travel, will be announced for the next batch shortly.

Note that the cost of travel to the two face-to-face sessions, and personally-incurred expenses such as your internet connection, are not included in the course cost.


Registration Details:

You can register for this event via Credit Card online now by using the link below, or alternatively call 0800 252 255 with your Credit Card details.

ITP Corporate Partners and approved organisations can opt to pay by invoice by calling 0800 252 255 or emailing attendee and business details through to [email protected]. Credit criteria and other conditions apply.

Attendance Cost

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