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CTechCTech Supporting documentation

As part of the application process, Step 5 requires applications include written supporting documentation. We recommend you upload a CV and other material, plus your application also needs a Supporting Document outlined below.

The purpose of the supporting document is to provide the link between you, as the applicant, your skills and knowledge, the SFIA Level 3 definition, and the skill definition you select in step 4 of the application process.


Your Supporting Document

As part of Step 4 of the application you select a specific IT-related skill of which you are operating at SFIA Level 3 or above. The document you write then bridges the gap: outlining how you meet the requirements listed for these skills, as well as the generic level definitions.

Your supporting document should:

  • be written in first person, and
  • show you have at least a year's experience operating at SFIA Level 3 for:
    • The generic competency and responsibility levels in Step 3, and
    • The IT skill you select in Step 4.


Structure of your supporting document

Ideally your document should have the following sections, although you may structure it another way if you'd prefer. The SFIA Level 3 definition is below and should be considered for the first four parts, with your chosen skill outlined for part 5.

  1. Autonomy: describe your working environment and level of responsibility including how tasks are assigned and escalated.
  2. Influence: describe working relationships with staff and clients.
  3. Complexity: describe the type of work you do and complexity, giving brief examples.
  4. Business Skills: describe your approach to problem solving and personal development, and how your role impacts on your organisation and others.
  5. Your skill: Outline with examples how you apply the skill you select during the application process.

Remember, this document should only be 1-2 pages long. The assessor will request additional information if it's needed.


SFIA Level 3 definition

The following is the definition of someone operating at SFIA Level 3. Your document should outline how you meet this level of responsibility, with practical examples drawn from your work:


Works under general direction. Uses discretion in identifying and resolving complex problems and assignments. Usually receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level.


Interacts with and influences department/project team members. Has working level contact with customers and suppliers. In predictable and structured areas may supervise others. Makes decisions which may impact on the work assigned to individuals or phases of projects.


Performs a broad range of work, sometimes complex and non routine, in a variety of environments. Applies methodical approach to problem definition and resolution.

Business skills

Understands and uses appropriate methods, tools and applications. Demonstrates an analytical and systematic approach to problem solving. Takes the initiative in identifying and negotiating appropriate personal development opportunities. Demonstrates effective communication skills. Contributes fully to the work of teams. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation and procedures. Absorbs and applies technical information. Works to required standards. Appreciates the wider field of information systems, and how own role relates to other roles and to the business of the employer or client.


Ready to apply for CTech?

Ready to apply? The main application is submitted online and you can complete this over time. The online process will guide you through the application process and you can submit your application when you're ready.


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