ITP Short Courses
ITP runs a series of short courses and workshops throughout New Zealand, presented by senior practitioners and some of the best trainers in the industry.
Some courses are scheduled, however we can run these anywhere in New Zealand with sufficient demand - either on-demand or as a competitively priced in-house course for your team.
Looking for Events rather than Courses? Click here
Cybersecurity Incident Response Playbooks
Cyber Security effects everyone in an organization. This Cybersecurity Incident Response Playbooks course is intended for those wishing to develop incident response playbook(s) for their organization to respond to a range of potential cybersecurity threats.
The course covers best practice cyber-response playbooks following the NIST cyber-response frameworks, plus includes adapting existing framework to match the needs of a specific organization with experience professional guidance.
Introduction to the NZISM
The New Zealand Information Security Manual (NZISM) is the New Zealand Government's security compliance handbook. It contains volumes of valuable information security advice for a variety of organisations, however it is particularly relevant to NZ government agencies or organisations that provide services to or contract to NZ government agencies.
This Introduction to the NZISM provides a short introduction to the structure and specific relevant sections of the NZISM itself. The course focuses on the sections of the NZISM that will be relevant to most organisations.
This Cybersecurity Self-assessment course is intended for those wishing to self-assess their organization's ability to respond to a range of potential cybersecurity threats following established methodologies.
Web Security Fundamentals
Security is a fundamental part of web development, software development or cloud services within an organisation. Managers, team leads, devs and others need to have a working understanding of the fundamentals of web security to help minimise risk.
This half-day workshop covers the most common current web security exploits and the approach, principles and frameworks necessary to detect and protect against vulnerabilities.
Hands-on security: Testing your web apps for exploits
Security is a fundamental part of web development, software development or cloud services within an organisation. But often devs, managers and other staff with responsibility don't have the tools or knowledge to take a formal structured approach to minimising risk.
This full-day hands-on workshop, led by Dr Elf Eldridge, covers the most common current web security exploits and the tools that developers, testers, engineers and security analysts can use every day to detect and protect against vulnerabilities.
Architecture and Business Modelling
Introduction to SFIA
SFIA, the Skills Framework for the Information Age, is a practical resource that describes the skills and competencies required by professionals in roles involved in IT, digital, and related roles. With adoption reaching almost 200 countries, and a framework of over different 100 skills described at up to 7 levels of responsibility, SFIA is the most widely used framework of its kind.
This course provides a useful introduction for those who are investigating SFIA for internal use, who wish to know more about the applications of SFIA, and who may be building a business case for the adoption of SFIA.
Project Management and Governance
Understanding IT Governance
IT Governance is focused on the leadership, structures and processes that ensure that an organisation's information technology sustains and extends the overall organisation's strategies and objectives.
This workshop explores and explains IT Governance in depth and covers the building blocks to enable effective IT Governance in your organisation.
Intro to Project Management
This half-day course introduces students to the fundamentals of project management, it's terminology, techniques and tools - ideal for anyone managing small projects or looking to move into project management.
Business case essentials
How are decisions made in your organisation? Are there projects that get started, but nobody is sure why? And are there projects that never seem to deliver the value everyone seems to expect?
The ability to define and describe an idea, and get support for taking action, is the primary purpose of a business case. But in many cases, this is overlooked. This half-day workshop will help you put together strong business cases that work.
Influence and People Management
People Management Made Easy
Many technical professionals find people management perplexing and time-consuming. They need quick ways to establish a staff-driven, high-performance workplace where people show initiative, make the appropriate calls and don't need caretaking.
Learn how to change the way people think, feel and act. Participants leave with immediate changes in their approach that will create a different response from staff, reducing stress and improving results.
Developing critical influence skills for better outcomes
The most successful IT professionals are those who understand the craft of 'influence' - helping others understand the challenges in a project and motivating them to work together to overcome them.
This workshop will help develop the influencing skills and insights of project managers, business analysts, developers, product owners - and in fact anyone responsible for technology outcomes.
Negotiating, dealmaking and conflict resolution
Most negotiators prefer a win-win agreement. But they also want to ensure they get as large a share of the pie as possible.
World renown trainer and Harvard ManageMentor Harry Mills delivers this fascinating workshop on negotiation, dealmaking and conflict resolution.
Customer Service Excellence for IT Professionals
Demand for customer service skills in the IT field is on the rise. Customer support is not just about solving technical problems. Customer service is not just about explaining how your products work or when new products are available.
This half-day course is designed for tech-savvy people who want to communicate confidently and effectively with customers.
Developing Resilience in IT Professionals
The happiest and most successful people are those who develop resilience to set-backs in life. It is no secret that our IT Professionals are suffering high levels of mental stress - and it is no surprise!
This half-day workshop looks at resilience and how to ensure you and your staff can recognise the danger signals and act before they are overwhelmed.
Written Communication for IT Professionals
Effective communication between Technical Professionals and the rest of the organisation is a critical factor in the success of any business. Engineering and IT solutions impact on every part of modern business so being clearly understood is vital.
This half-day course is designed for Technical Professionals who want to communicate more effectively with other parts of the business. In particular, the course is for those who wish to be more concise and compelling in written communication.
Strategy that delivers
You have an executive that has defined the strategic direction, set business goals and objectives, and created a business plan. Great - now how do you decide what sort of ICT investment is the right for you? How do you create an IT strategy that supports those goals? Do you even need an IT strategy?
David Spaziani delivers this half-day workshop on setting direction and strategy.
New Ways Of Working and Managing: Human Systems Agility
The theme of this course is making work better: better lives, better society, better results. As everybody is surely aware by now, big things are afoot in how we think about work and management. Agile
Introduction to DevOps
DevOps aims to establish a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably, and is sweeping though the IT community at a startling pace.
This course covers what DevOps is, how it transforms traditional thinking, and will start attendees on their DevOps journey.
Introduction to Lean IT: Agile, Scrum, DevOps and more
Lean in IT is now a recurring theme in various forms, frameworks and methodologies. If you or your organisation is struggling to come to grip with Lean in its many forms, this short course is for you.
This half-day workshop is ideal for those either considering starting, or mid-way through, implementing Lean principles within their own practice or team; and want to gain a greater understanding of the tools and frameworks available.
Other short courses and workshops
Introduction to Enterprise Agile
Agile has escaped IT and is now impacting the way we run organisations and even society as a whole. It is already part of the vision and strategy of many organisations in NZ.
Information Technology is seen as the centre of excellence for Agile, and many CIOs are being tasked with disseminating it through the enterprise.
This course will look at these new ways from an organisational perspective, and map IT's role in influencing and leading a transformation.