ITP Short Courses
ITP runs a series of short courses and workshops throughout New Zealand, presented by senior practitioners and some of the best trainers in the industry.
Some courses are scheduled, however we can run these anywhere in New Zealand with sufficient demand - either on-demand or as a competitively priced in-house course for your team.
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Cybersecurity Incident Response
The cybersecurity incident response course is intended for those wishing to develop or critique their incident response processes. The course covers the basics of incident responses processes, risk and documentation, including alignment with both the NZISM and other international security standards in order to achieve best practice. It includes discussion of a number of incident response templates and how to critique of existing incident responses processes.
This course has been updated to more accurately reflect the incident response landscape as of 2021.
This NZISM fundamentals course highlights the most significant areas of the NZ Information Security Manual. In particular, this course emphasizes the fundamental requirements from the first 5 chapters of the NZISM that includes reporting requirements, risk management and the key roles required to meet the needs of the NZISM. In addition, the second half of the course delves into more detail about the most common area of the NZISM that organization struggle to match including cryptography requirements, documentation, the system auditing process and organizational security. Dr Eldridge will also compare the NZISM requirements with international standards (such as ISO27002), and discuss prioritizing different controls to improve an organisation's security posture.
Project Management and Governance
Understanding IT Governance
IT Governance is focused on the leadership, structures and processes that ensure that an organisation's information technology sustains and extends the overall organisation's strategies and objectives.
This workshop explores and explains IT Governance in depth and covers the building blocks to enable effective IT Governance in your organisation.
Intro to Project Management
This half-day course introduces students to the fundamentals of project management, it's terminology, techniques and tools - ideal for anyone managing small projects or looking to move into project management.
Business case essentials
How are decisions made in your organisation? Are there projects that get started, but nobody is sure why? And are there projects that never seem to deliver the value everyone seems to expect?
The ability to define and describe an idea, and get support for taking action, is the primary purpose of a business case. But in many cases, this is overlooked. This half-day workshop will help you put together strong business cases that work.
Influence and People Management
People Management Made Easy
Many technical professionals find people management perplexing and time-consuming. They need quick ways to establish a staff-driven, high-performance workplace where people show initiative, make the appropriate calls and don't need caretaking.
Learn how to change the way people think, feel and act. Participants leave with immediate changes in their approach that will create a different response from staff, reducing stress and improving results.
Developing critical influence skills for better outcomes
The most successful IT professionals are those who understand the craft of 'influence' - helping others understand the challenges in a project and motivating them to work together to overcome them.
This workshop will help develop the influencing skills and insights of project managers, business analysts, developers, product owners - and in fact anyone responsible for technology outcomes.
Developing Resilience in IT Professionals
The happiest and most successful people are those who develop resilience to set-backs in life. It is no secret that our IT Professionals are suffering high levels of mental stress - and it is no surprise!
This half-day workshop looks at resilience and how to ensure you and your staff can recognise the danger signals and act before they are overwhelmed.
Customer Service Excellence for IT Professionals
Demand for customer service skills in the IT field is on the rise. Customer support is not just about solving technical problems. Customer service is not just about explaining how your products work or when new products are available.
This half-day course is designed for tech-savvy people who want to communicate confidently and effectively with customers.
Written Communication for IT Professionals
Effective communication between Technical Professionals and the rest of the organisation is a critical factor in the success of any business. Engineering and IT solutions impact on every part of modern business so being clearly understood is vital.
This half-day course is designed for Technical Professionals who want to communicate more effectively with other parts of the business. In particular, the course is for those who wish to be more concise and compelling in written communication.
Strategy that delivers
You have an executive that has defined the strategic direction, set business goals and objectives, and created a business plan. Great - now how do you decide what sort of ICT investment is the right for you? How do you create an IT strategy that supports those goals? Do you even need an IT strategy?
David Spaziani delivers this half-day workshop on setting direction and strategy.
Introduction to Enterprise Agile
Agile has escaped IT and is now impacting the way we run organisations and even society as a whole. It is already part of the vision and strategy of many organisations in NZ.
Information Technology is seen as the centre of excellence for Agile, and many CIOs are being tasked with disseminating it through the enterprise.
This course will look at these new ways from an organisational perspective, and map IT's role in influencing and leading a transformation.
New Ways Of Working and Managing: Human Systems Agility
The theme of this course is making work better: better lives, better society, better results. As everybody is surely aware by now, big things are afoot in how we think about work and management. Agile
Introduction to DevOps
DevOps aims to establish a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably, and is sweeping though the IT community at a startling pace.
This course covers what DevOps is, how it transforms traditional thinking, and will start attendees on their DevOps journey.